Last updated: May 2026
These Terms & Conditions (“Terms”) govern your use of the SheMart website and MSME SHE MART programmes operated by MSME Promotion Council India. By accessing this site or submitting an application, you agree to these Terms.
About the platform
SheMart is a women-first MSME retail network connecting buyers with verified women entrepreneurs, artisans, and self-help groups. Scheme names and government initiative references on the site are for awareness only; eligibility and benefits are determined by the respective issuing authorities. This website is not an official Government of India website unless separately designated.
Eligibility and applications
- Vendor, supplier, and career applications must provide accurate information and genuine documents.
- False statements, forged documents, or misrepresentation may lead to rejection, suspension, or termination without refund where applicable.
- Approval at district, state, or central level does not guarantee a shop allotment, funding, or government scheme benefit.
Accounts and portal access
Office and vendor portal credentials are issued by authorised coordinators. You are responsible for keeping passwords confidential and for activity under your account. We may suspend access for policy violations or security concerns.
Fees and payments
Where a registration or application fee applies, amounts and payment instructions shown at the time of application are binding. Fees are generally non-refundable unless required by law or explicitly stated in programme policy.
Seller and supplier conduct
- List only lawful products that meet quality and branding guidelines issued by SHE MART.
- Do not engage in fraud, harassment, discrimination, or misuse of customer data.
- Comply with applicable tax, MSME, and consumer protection laws.
Intellectual property
Site content, logos, and programme materials are owned by MSME Promotion Council India / SHE MART or used with permission. You may not copy or redistribute content without written consent except as allowed for approved sellers under programme guidelines.
Disclaimer
The site and programme are provided on an “as is” basis. We do not warrant uninterrupted access or error-free operation. To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of the site or programme decisions.
Grievance redressal
Disputes relating to applications or programme conduct should be raised through the grievance mechanism. Good-faith cooperation with verification teams is expected.
Changes to these Terms
We may revise these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated Terms.
Governing law
These Terms are governed by the laws of India. Courts in India shall have jurisdiction subject to applicable programme dispute processes.
Contact
Questions about these Terms may be directed via the grievance form or helpline 9801023223.